Privacy Policy
Spotseeker.lk ("we," "our," or "us") is committed to protecting the privacy of our users ("you," "your," or "users"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.spotseeker.lk], use our services, or engage with us in any other way. By using our website or services, you agree to the collection and use of information in accordance with this policy.
You can visit our Website (www.spotseeker.lk) and browse without having to provide personal details. During your visit to the Website, you remain anonymous and at no time can we identify you unless you have an account on the Website and log on with your username and password.
If you have any suggestions or complaints you may contact us at (spotseeker.lk@gmail.com)
Information We Collect
Personal Data
When you use our services, we may ask you to provide personal information that can be used to contact or identify you and to provide you with our services.
- Full Name
- Email Address
- Contact Number
- NIC/Driving License/Passport Number
You must only submit accurate and truthful information to us, and you are responsible for keeping it up to date.
We reserve the right to request documentation to verify the information you have provided.
We will only collect your personal information if you voluntarily provide it to us. If you choose not to provide your personal information or later withdraw your consent, we may be unable to offer our services to you.
You may access and update your personal information submitted to us at any time.
If you provide us with personal information of a third party, we assume that you have obtained the necessary consent from that party to share and transfer their personal information to us.
How We Use Your Information
We use the information we collect for a variety of purposes, including:
- To provide and maintain our services
- To process transactions and manage event bookings
- To communicate with you about updates, promotions, and events
- To improve and customize your user experience on our platform
- To analyze website usage and enhance our services
Sharing & Disclosure of Personal Information
Service Providers: We may share your information with third-party service providers who help us operate our website and provide services (e.g., payment processors, email delivery services).
Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., courts, law enforcement agencies).
When sharing your personal information with third parties and our affiliates, we strive to ensure they protect it from unauthorized access, collection, use, disclosure, or other risks. Additionally, they will retain your personal information only for as long as necessary to fulfill the stated purposes.
Spotseeker does not engage in the sale of customers' personal information to third parties for any reason. We are committed to protecting your privacy and ensuring that your personal data is only used for the purposes outlined in this policy, such as providing our services, improving your experience, or complying with legal obligations. We do not profit from sharing your personal information and will only share it with third parties when necessary, As mentioned Above.
All credit and debit card details, will not be stored, sold, shared, rented, or leased to any third parties under any circumstances. This information is collected solely for the purpose of processing payments and providing our services. Spotseeker is committed to safeguarding your financial and personal data, ensuring it is used strictly in accordance with this policy, and protected from unauthorized access or misuse.
Changes to the Privacy and Data Usage Policy
Spotseeker will regularly review and assess the adequacy of this Privacy Policy. We reserve the right to modify or update the policy at any time. Any changes will be published on our website, with the policy clearly marked as "last updated" along with the corresponding date to reflect the most recent revisions.
Spotseeker's Right
You acknowledge and agree that Spotseeker reserves the right to disclose your personal information to legal, regulatory, governmental, tax, law enforcement, or other authorities, as well as relevant rights holders, if we have reasonable grounds to believe such disclosure is necessary. This may occur in response to an order, investigation, or request by these parties to meet obligations or requirements, whether voluntary or mandatory. To the extent permitted by applicable law, you agree not to pursue any legal action or claims against Spotseeker for the disclosure of your personal information in these circumstances.
Contacting Spotseeker
If you wish to withdraw your consent for our use of your personal information, request access to or correction of your personal data, or if you have any questions, comments, or concerns, please feel free to contact us. You can reach us at spotseeker.lk@gmail.com for assistance with any technical matters or inquiries.
User Data Deletion Request
At Spotseeker.lk, we respect your privacy and your right to manage your data. If you wish to delete your account and associated personal data, please email us at [spotseeker.lk@gmail.com] with the subject "Data Deletion Request" and include your registered email & phone number.
Our team will process your request within 2 to 3 business days, and you will receive a confirmation once the deletion is complete.
